At Fynia LLC, we strive to provide exceptional services and ensure customer satisfaction. However, we understand that situations may arise where a refund is necessary. This Refund Policy outlines the conditions under which refunds will be processed and the procedures to follow. By utilizing our services, you agree to this policy.

1. Eligibility for Refunds

Refund requests will be considered under the following circumstances:

• Service Quality Issues: If the delivered service does not meet the agreed-upon specifications or quality standards, you may be eligible for a refund.
• Project Cancellation: If a project is canceled by either party after payment has been made, a refund may be processed, subject to the conditions outlined below.
• Non-Delivery of Services: If the services agreed upon have not been delivered within the specified timeframe, you may request a refund.

2. Non-Refundable Services

The following services are non-refundable:

• Services that have been fully delivered and accepted by the client.
• Projects that have been started and completed to the specifications agreed upon in the service agreement.
• Any third-party fees or charges incurred during the service delivery.

3. Refund Request Process

To initiate a refund request, please follow these steps:

1. Contact Us: Email us at info@fyniallc.com or use the contact form on our website to submit your request. Include your name, order number, and the reason for the refund request.

2. Provide Evidence: If applicable, attach any relevant documentation, such as screenshots or emails, that support your claim regarding service quality or non-delivery.

3. Submission Timeline: Refund requests must be submitted within 14 days of service delivery to be considered.

4. Review and Evaluation

Upon receiving your refund request, we will review the details and may contact you for further information or clarification. This process typically takes 3-5 business days.

• If the request is deemed valid, we will proceed with the refund process.
• If the request is denied, we will provide an explanation for the decision.

5. Refund Methods

Refunds will be processed using the same payment method used for the initial transaction. Depending on your payment provider, it may take 5-10 business days for the refund to reflect in your account.

6. Partial Refunds

In certain cases, we may issue a partial refund based on the progress of the project or the services rendered. This will be assessed on a case-by-case basis.

7. Amendments to This Policy

Fynia LLC reserves the right to amend this Refund Policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. Your continued use of our services after any changes signifies your acceptance of the new terms.

8. Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at:

• Email: info@fyniallc.com

Thank you for choosing Fynia LLC. We appreciate your business and are committed to ensuring your satisfaction.